Maximize revenue and accuracy with an integrated system that aligns clinical care, documentation, and billing. By capturing key data points throughout the patient journey—such as care levels, diagnoses, therapy minutes, and ADL scoring—the platform ensures reimbursement reflects the true acuity and services delivered. Automated workflows flag missing or inconsistent documentation, prompt staff for required entries, and streamline coordination between clinical and billing teams. With real-time visibility into reimbursement drivers and audit-ready records, facilities can reduce denials, improve cash flow, and maintain compliance—without burdening frontline staff or risking revenue leakage.
Our Solutions
Centara Screening automates pre-employment compliance checks for skilled nursing facilities. It verifies licenses, certifications, background screenings, and exclusion databases (e.g., OIG), then flags any discrepancies and stores documentation in a secure, audit-ready system. The process integrates with onboarding workflows to ensure every new hire is cleared before day one.
Centara Forum is a digital space where staff can collaborate, ask questions, and find answers—without relying solely on supervisors. It features searchable discussion boards, AI-powered chatbots for instant guidance, and a shared FAQ database covering policies, workflows, and troubleshooting tips.
Centara Transport automates the full resident transportation workflow—from scheduling to payor-aligned billing. The app tracks transport requests, assigns vehicles, and matches each trip to the appropriate payor type (e.g., Medicare, Medicaid, private). It generates compliant billing records, flags discrepancies, and supports claim reviews—reducing errors, delays, and revenue loss.
Centara Payments offers a user-friendly, secure billing portal for families and staff. It integrates directly with your facility’s ledger to display invoices, patient liability balances, and payment history in real time. Families can make payments via credit card, ACH, or other supported methods, while the system sends automated reminders to reduce delays and missed collections.
Centara Eligibility automates recurring insurance verification across all resident payors—Medicare, Medicaid, and private coverage. It connects to portals like PNM to confirm eligibility, detect changes like policy lapses or terminations, and update resident financial records accordingly. By keeping coverage data current, Eligibility prevents billing errors and claim denials—ensuring your revenue stays secure and your records audit-ready.