Enhance connection, comfort, and autonomy with a personalized digital experience designed for every resident. From bedside access to real-time menus, activity calendars, entertainment, and secure messaging, residents can stay engaged with their community and connected to loved ones. Voice controls, large fonts, and intuitive navigation ensure accessibility for all abilities. Throughout the facility, synchronized digital signage and calendars display up-to-date information—eliminating confusion and missed opportunities. A structured platform for collecting and sharing resident stories further builds community, boosts morale, and strengthens trust with families and prospective residents. The result: a more empowered, informed, and satisfied resident experience.
Our Solutions
Centara Screening automates pre-employment compliance checks for skilled nursing facilities. It verifies licenses, certifications, background screenings, and exclusion databases (e.g., OIG), then flags any discrepancies and stores documentation in a secure, audit-ready system. The process integrates with onboarding workflows to ensure every new hire is cleared before day one.
Centara Forum is a digital space where staff can collaborate, ask questions, and find answers—without relying solely on supervisors. It features searchable discussion boards, AI-powered chatbots for instant guidance, and a shared FAQ database covering policies, workflows, and troubleshooting tips.
Centara Transport automates the full resident transportation workflow—from scheduling to payor-aligned billing. The app tracks transport requests, assigns vehicles, and matches each trip to the appropriate payor type (e.g., Medicare, Medicaid, private). It generates compliant billing records, flags discrepancies, and supports claim reviews—reducing errors, delays, and revenue loss.
Centara Payments offers a user-friendly, secure billing portal for families and staff. It integrates directly with your facility’s ledger to display invoices, patient liability balances, and payment history in real time. Families can make payments via credit card, ACH, or other supported methods, while the system sends automated reminders to reduce delays and missed collections.
Centara Eligibility automates recurring insurance verification across all resident payors—Medicare, Medicaid, and private coverage. It connects to portals like PNM to confirm eligibility, detect changes like policy lapses or terminations, and update resident financial records accordingly. By keeping coverage data current, Eligibility prevents billing errors and claim denials—ensuring your revenue stays secure and your records audit-ready.